April 10, 2020

COVID -19 local information and support


These are difficult and unusual times. Amid the welter of information ‘out there’ some is confusing and some is not up to date. For up to date information go to: 



Local information and advice is available too.

Somerset County Council has a dedicated webpage with information on local issues:

Latest Coronavirus updates

A county wide helpline, open from 8am to 6pm weekdays, is available for anyone needing assistance from the county or district councils during the Covid-19 situation:

Somerset Coronavirus Support Helpline launched

Somerset Village Agents can provide information and signposts to services. Click on the links here for information for our parish: Village Agent march 2020 and Covid-19 village agents march 2020

For businesses:

Heart of the SW Growth Hub (https://www.heartofswgrowthhub.co.uk/) is the main source of advice and guidance. Alternatively, email info@heartofswgrowthhub.co.uk or phone – 03456 047 047.

There is also a support phone number for anyone self-employed available at 0300 456 3565.

Information about government support for businesses is available at: https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses

For our community:

The Community Council for Somerset (which supports the network of community / village agents) is working in communities with different groups and individuals to make sure the vulnerable are identified and supported. Local village agent details can be found at https://somersetagents.org/somerset-village-agents/

Covid-19 Mutual Aid UK is compiling a list of local groups set up on social media in an effort to share learning, resources and support.  To find out what groups may be in your area, or to register a group, go to: https://covidmutualaid.org/local-groups/

For all of us:

A new webpage has been set up at https://www.somerset.gov.uk/coronavirus/covid-19-mental-health-information/ which looks at the stress and worry of the current situation and provides advice on a range of matters including: healthy lifestyles and keeping in touch when isolated; advice for those of us who are self-isolating; supporting children. If you would like to talk to someone, Somerset Mindline is open seven days a week on 01823 276892.

The Somerset Community Council for Somerset are happy to take calls from vulnerable / self-isolating individuals. The number to call is 01823 331222.  People can also use the CCS website (https://somersetagents.org/) to ask for a call back. They will need to give their name, number, postcode and outline of need. The CCS will then look at how help may be provided via village agents and volunteers.